Refund & Billing Policy

1. Subscription Terms

Paid plans are billed on a recurring basis according to your selected cycle (monthly or annual). By subscribing, you authorize recurring billing until cancellation.

2. Trial & Initial Refund Window

First-time paid subscriptions are eligible for a full refund within 14 days from initial purchase, unless otherwise required by law.

3. Renewal & Cancellation

• Subscriptions auto-renew at the end of each billing period.
• You may cancel anytime. Cancellation applies to future renewal and does not retroactively reverse consumed service access.
• After cancellation, access remains available through the end of the already-paid billing period.

4. Refund Eligibility

• Approved refunds are returned to the original payment method.
• Refunds may be refused for abuse, repeated refund requests, or confirmed violation of Terms and Acceptable Use.
• Charges processed outside refund windows are generally non-refundable, except where required by law.

5. Failed Payments

If a renewal payment fails, we may retry billing. Service access may be limited or downgraded until the payment method is updated and the outstanding amount is resolved.

6. Chargebacks

If you believe a payment was made in error, contact support before filing a chargeback so we can investigate and resolve quickly.

7. Contact

Billing questions can be sent to admin@socializioz.com.