Privacy Policy

1. Data We Collect

• Account profile data such as name and email.
• Workspace and product-usage data.
• Connected social account metadata and OAuth tokens needed for integrations.
• Generated and uploaded media/content assets.
• Diagnostics, event logs, and performance telemetry.
• Billing and subscription metadata from payment workflows.

2. How We Use Data

• Provide core product functionality and account security.
• Generate and improve AI-assisted content workflows.
• Execute scheduling and publishing operations.
• Provide support, diagnostics, reliability, and abuse prevention.
• Process subscriptions, invoicing, and payment events.

3. AI Processing Disclosure

Prompts, selected context, and generated outputs may be processed by AI providers to deliver requested features. Users are responsible for reviewing outputs before use or publication.

4. Third-Party Services and Processors

We use third-party providers for specific processing purposes, including:

• Base44 platform services (application runtime/data layer).
• OpenAI services (AI generation features).
• Meta and TikTok APIs (social publishing/integration flows).
• PayPal services (payment processing).

5. Cookies and Tracking

We use essential cookies for operation and optional cookies for analytics based on your consent choices.

See our Cookie Policy for details.

6. Data Retention

• Active account data is retained while your account is active.
• Deleted account data is removed or anonymized within policy windows.
• Backups and compliance records may be retained for legal obligations.
• Token and integration data is removed when accounts are disconnected.

7. User Rights (GDPR/CCPA-Aligned)

• Access, correction, deletion, and portability requests.
• Objection/restriction requests where applicable.
• Withdrawal of consent for optional processing.
• Non-discrimination for exercising privacy rights.

8. Data Deletion Requests

You can request deletion through our Data Deletion page or by contacting us directly.

9. Security Practices

We implement technical and organizational safeguards, including secure transport, access controls, and monitoring. For more detail, see our Security.

10. Policy Updates

We may update this policy as services and regulations evolve. Material updates are published with a revised version and date.

11. Contact

Privacy and data questions: admin@socializioz.com